About Me

After gaining experience in various IT roles, including Business Process Analyst, and Technical Consultant, I chose to focus entirely on Business Analysis in the late 1990s. This path led me to work with a range of leading financial services organisations, giving me the deep sector expertise needed to drive successful projects today.

I established my own consultancy in 2015 to provide dedicated contract BA services and since then I have successfully partnered with leading financial institutions including Equiniti (HM Government), Railpen, Lloyds Banking Group, Zurich Insurance, Vitality Invest and Canada Life.

I bring decades of hands-on experience and deep industry knowledge to every client engagement.

contact

My Experience

I am experienced with Process Mapping, Change Management, Agile principles, Waterfall, SLDC, and PRINCE2 methodologies – all of which aid me in driving excellent client engagement and organisational success.  I am able to lead cross-functional teams to success whilst ensuring exceptional stakeholder relations are maintained.

During my experience as a Business Analyst I have continually achieved high client satisfaction ratings, ensured the prompt and successful completion of all projects/tasks, and have streamlined operations/communications.

I hold active SC clearance for HM Government until 2030.

Testimonials

“I would thoroughly recommend Tracey’s BA skills. She brought extensive knowledge, process & structure to the team and ensured we moved forward in the right direction.

Tracey played an integral part in the success of a large regulatory change programme. She’s a pleasure to work with and I wouldn’t hesitate to recommend her to bolster any project team.

Elizabeth Sharp / Director at IT Mavens

“I’ve been fortunate to work with Tracey for the past few months, and she is an excellent business analyst.

She isn’t afraid to venture outside her comfort zone, and adopts a structured and logical approach to her analysis, documentation and communication. She is a solid BA with an extensive background in different types of projects and workstreams and is very capable of flexing and switching to support the wider programme team’s objectives.

She’s a good team player and works well with her colleagues and her stakeholders. I’d happily recommend her to any PM looking for a good BA to support them in a challenging delivery.

Keith Clark / Project Manager at Equiniti

“Tracey was a fantastic personality to work with. She made working easier, with her clear and professional attitude towards work.

Tracey can step into a role and help accelerate any project with her expansive knowledge but most importantly is her ability to understand and translate any process/technology issue into business understandable terminology.

Her documentation of processes and architectural flows are a Godsend, in terms of detail and quality.

Apart from being a gem of BA she has proven mentoring skills. Whilst working with her, I saw her accelerate junior staff through the learning curve making them more useful and independent sooner.

Shalutha Herath / Technology Leader, Vitality

Key Professional Development & Certifications

My commitment to excellence is underpinned by continuous professional training and certification:

  • BCS Advanced Diploma Modules (2017):

    • Business Analyst Agile Course and Exam

    • Benefits Realisation Course

  • BCS Diploma in Business Analysis (2008 – 2009):

    • Includes Business Analysis Essentials, Organisational Context, Requirements Engineering, and Systems Modelling (UML).

  • BCS Modelling Business Process Course and Exam (2014)

  • Business Analyst Agile Workshop (2014)

  • CITP Certificate in Training Practice (2000)

  • SC Cleared (Security Check Clearance) for HM Government until 2030